Terms of service

Terms of Service

Overview

This website is operated by Spinning Vault Records. By accessing or purchasing from our store, you agree to the terms outlined below.

These terms are designed to provide a transparent and respectful experience for all customers.

Products & Availability

We specialise in vinyl records, including:

In-stock releases
Limited editions
Pre-orders
Imported pressings

Product availability may change without notice due to supplier allocations and inventory updates.

We reserve the right to:

Limit quantities per order
Cancel orders affected by pricing or inventory errors
Refuse service where fraudulent or abusive behaviour is suspected

Pricing & Payments

All prices are listed in Australian Dollars (AUD).

GST is included where applicable.

Payment must be completed at checkout before an order is processed.

We accept secure payment methods provided through Shopify and supported payment gateways.

Pre-Orders

By purchasing a pre-order item, you acknowledge:

Release dates may change
Delays may occur outside our control
Orders containing pre-order items may ship together once all items become available unless otherwise stated

If a release is cancelled by the supplier, a full refund will be provided.

Shipping

Orders are shipped via Australia Post and selected courier services.

Estimated delivery timeframes are not guaranteed and may vary during peak periods.

Customers are responsible for ensuring shipping information is accurate at checkout.

We are not responsible for delays caused by:

Carriers
Customs processing
Weather events
Incorrect delivery information provided by customers

Intellectual Property

All website content, branding, graphics, logos, and written materials remain the property of Spinning Vault Records unless otherwise stated.

Content may not be reproduced without permission.

Limitation of Liability

To the maximum extent permitted by law, Spinning Vault Records shall not be liable for indirect or consequential damages arising from the use of this website or purchased products.

Nothing in these terms excludes rights provided under Australian Consumer Law.